FAQ

Psychrapy is a team of doctors, psychologist, fitness trainers and health experts who delivers the best services to ensure a healthy and quality life for the patients.

Our doctors and psychologists have experience of more than 10 years in patient care and had worked in big hospital setup like GB Pant hospital, LNJP hospital, Medanta, RML hospital.

We treat, guide and support patients to deal with the daily emotional, psychological and health issues at their home or office setup through telephonic consult, video consult, chat consult and home or office visits (if required). We ensure that our patients and members stay updated and aware of the health challenges and all their treatments to avoid any complications.

Our fitness trainers help members to stay fit and active in life which ensures a healthy and prosperous life.

A psychologist session is a psychologist consultation for 45 minutes to 60 minutes. This can be done telephonically, on Video call, via chat, or by home/office visit by psychologist

A physician session is a physician consultation and usually lasts for 15 minutes to 30 minutes.

This can be done telephonically, on Video call, via chat, or by home/office visit by physician.

To book a telephonic consultation, do the following:

  • Call us at 9643640969 or email us at [email protected] (we will call you back).
  • On call, confirm the appointment along with date and time.
  • Make the payment for telephonic consultation.
  • After payment completion, we will send you the confirmation email.
  • Our doctor/psychologist/trainer will call you on confirmed date and time and your session starts.

To book a Video consultation, do the following:

  • Call us at 9643640969 or email us at [email protected] (we will call you back)
  • On call, confirm the appointment along with date and time.
  • Make the payment for video consultation.
  • After payment completion, we will send you the confirmation email.
  • Our doctor/psychologist/trainer will do video call on Skype on confirmed date and time and your consultation starts.

Video consultation is done on Skype and Skype id is required.

Skype id can be created for free by visiting the https://www.skype.com/en/

To book a chat consultation, do the following:

  • Call us at 9643640969 or email us at [email protected] (we will call you back)
  • On call, confirm the appointment along with date and time.
  • Make the payment for chat consultation.
  • After payment completion, we will send you the confirmation email.
  • Go to psychrapy.com and click the chat link on home page and confirm your name and email address with doctor/psychologist/trainer on chat and start your consultation.

Home visit or in-person visit is doctor/psychologist/fitness trainer visit to your home or office for the purpose of consultation.

To book a home/ office visit, do the following:

  • Call us at 9643640969 or email us at [email protected] (we will call you back)
  • On call, confirm the appointment along with date, time and address.
  • Make the payment for visit.
  • After payment completion, we will send you the confirmation email.
  • Our doctor/psychologist/trainer will visit your place on confirmed date and time and your consultation starts.

Before making payment, Call us on 9643640969 or email us at [email protected]( we will call you back)

Payments are made through our website only via credit or debit card. To make a payment please do the following:

  • Click the Paypal link given against the desired consultation.
  • Log in to Paypal account ,if you have the account, or check out as guest.
  • Fill in the required information and make the payment.
  • You are done.

 

Please call us at 9643640969 to cancel the appointment.

YES. Only 50% of the fees is refundable and it will be reflected in your card or bank account within 4-5 working days.

Please call us at 9643640969 to reschedule the appointment.

Presently you cannot book/cancel/re-schedule an appointment online. You need to call at 9643640969.

Presently we do not offer emergency services.

Presently, we offer only telephonic, Video consultation and chat consultation services outside Delhi-NCR.